New Year Gift from The Theme Foundry

An Example of Great Customer Service

We all know how important great customer service is these days—it’s the one factor that can really make your business stand out.

The Theme Foundry is one company that definitely stands out from the rest of the WordPress theme companies.

Who is The Theme Foundry?

The Theme Foundry develops beautiful, highly functional themes for WordPress. They’ve been in the business since 2008, and the code in their themes is well written, solid and secure. Their customer service is truly exemplary, and they are always quick to respond to questions with friendly responses. Needless to say, I’ve been a satisfied customer of The Theme Foundry since early 2011.

The New Year Surprise

Early in 2014 I received a surprise gift from The Theme Foundry that can only be considered going above and beyond great customer service. They sent me a beautiful gift wrapped box of gourmet chocolate chip cookies and a hand written thank you card!
When I opened my gift, I couldn’t believe my eyes. “What unbelievable customer service!” I said to myself. These folks really do value my business! I don’t know about you, but at most I might get a small calendar or a  USB thumb drive as a gift from vendors. But a hand written thank you card and gourmet cookies? That’s over-the-top!
Thank you The Theme Foundry team—Corey, Drew, Jennifer, Scott and Zack!
New Year Gift Card from The Theme Foundry